Helplines for the elderly during the Christmas period

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If you or an elderly or vulnerable person you know is finding the festive season a real struggle, or you feel down and need to hear a friendly voice during the festivities, then we have put together a list of helplines you can contact.

C.A.L.L (Wales) – 0800 132 737 or text ‘help’ to 81066

The Community Advice and Listening Line (C.A.L.L) offers a free 24-hour confidential listening and support helpline for Wales.

The Silver Line – 0800 4 70 80 90

The Silver Line is a free, 24-hour, confidential helpline for older people. It provides information,friendship and advice to older people.

Contact the Elderly – 0800 716 543

Contact the Elderly organises monthly afternoon tea parties for small groups of older people, who live alone, offering a regular and vital friendship link every month.

Age UK Cymru – 0800 434 6105

Age UK Cymru’s ‘Call in Time’ is a free telephone befriending service, matching volunteers with older people.

Samaritans – 116 123 or Welsh Language line on 0808 164 0123

The Samaritans offers 24-hour emotional support, every day of the year for anyone feeling distressed. The Welsh Language line is available between 7pm – 11pm seven days a week.