Our Rhondda Cynon Taf office is celebrating two years since taking on care provisions in the area and staff say it has gone from strength-to-strength delivering good levels of care and reaching quotas.
We took on the care contract for the area in 2016 and have employed more than 100 staff since taking over.
Sarah Williams, Registered Manager of the RCT office, said: “We’ve been operating with an impeccable reputation for a number of years in Wales and have a good team of highly skilled, experienced and knowledgeable staff.
“In 2016 we were awarded the six to 10-year framework to provide care in RCT and Merthyr Tydfil and our team of well-trained and professional carers have been working exceptionally hard. I think they deserve a lot of recognition for the role that they are providing within the community and the high levels of care they are giving.
“Starting a business in the RCT area was a challenge in itself and the geographical terrain can prove to be very harsh at times, especially during periods of extreme weather, but even the mountain between the two areas we service does not stop our dedicated team of care staff from providing the same excellent service.
“During the recent storm Callum, one of our staff members, Ken Williams, went above and beyond the call of duty by attending the homes of our service user’s that he knew were under threat. He filled sandbags for them to help prevent any flooding to their homes.”