Our promise is to offer unprecedented care to those in need for a fair price and to add quality to the lives of those needing our services.

Social care workers

We offer our social care workers full and continuous training, including those who specialise in certain fields, to ensure Service Users will be cared for at a consistently high standard by our competent and caring staff.

Our rigorous recruitment process will ensure that all Abacare staff will be of an extremely high standard, a full and enhanced Criminal Records Bureau Check will be made for all staff, in order to fulfill the very specific standards set out in our policies and procedures.

Incentives, excellent training and continuous assessment of the social care workers is required, and will be provided, to ensure continuity and quality is maintained in the delivery of the service they provide.

We have an extremely thorough and efficient audit process, with procedures in place to ensure our service users receive the right care in a consistent way, ensuring their interests are at the forefront of the care plan we deliver.

We also use cutting-edge technology to ensure that all Social Care workers adhere to the requirements that we set out to achieve, and equip our carers with monitors that are linked to our main office.

Do you or a member of your family need a personal carer?

Personal Care is defined as undertaking any activity that requires a degree of close personal and physical contact with a person, regardless of age who, for reasons associated with disability, frailty, illness or personal capacity are unable to provide it for themselves without assistance. These activities include, for example:

• Assisting the person to get up and dressed or undressed and going to bed
• Helping the person to have a wash, shower or bath including washing of hair, shaving and oral hygiene
• Assisting a person with their toilet requirements
• Helping the person eat their food and to take a drink
• Assisting the person with their medication or other health related task in accordance with an agreed policy
• Cleaning teeth and/or dentures
• Cleaning glasses and hearing aids and assisting with putting them on
• Assisting with getting out of a chair
• Personal support of a confidential, sensitive or specialist nature

Domestic Tasks are also provided if required and may include:

• Cleaning areas where hygiene rules apply, including baths, sinks, toilets, commodes, ovens, work surfaces, crockery and cutlery.
• Laundry and ironing
• Changing and making the bed
• Preparing and cooking food, making drinks
• Assisting with shopping
• Cleaning interior windows
• Vacuuming of carpets and washing floors
• Collecting pensions and prescriptions
• Emptying and cleaning commodes

All cleaning materials and equipment needed to complete the tasks will be supplied by the service user. We also help look after pets if required.

Do you or a family member need just a few hours or live-in care?

We provide live-in care for many different reasons to many different types of people. These can vary from short term respite, convalescent or companionship care to more intensive packages for those with very high dependency needs.

Following assessment, we can offer the correct level of staff in homes where the care requirements are more demanding. For example if there are moving and handling issues or very disturbed nights. Sometimes, live-in care is appropriate to facilitate a prompt and safe hospital discharge that can then be reduced as the person readjusts to being back in their own home.

If this is the case, our assessors are happy to come out and visit service users and families in hospital before they are discharged so that an appropriate service can be agreed. Where specialist attention and care is required we offer bespoke care packages, a full list of topics covered is available.

abacare has quality committee forum (QCF) that consists of

• An Independent Chairman
• A Representative from Abacare
• A Service User of Family member
• A Social Worker
• A Local Authority Representative (or similar)

This helps to ensure that you, your family and all relevant bodies are represented at all times.

some of the reasons live-in care works

• People value their independence and want to stay at home.
• People don't want to change their routines and have to fit in with others.
• The family want the freedom to visit whenever they wish.
• People want one to one specialist care from somebody they have chosen.
• Many people really want to stay with their pets.
• The care can change simultaneously with needs.
• The costs are comparable with care homes.